Raley’s/Bel Air/ Nob Hill Coupon Policy


Well I finally contacted Raley’s and got a coupon policy.  It isn’t very detailed to say the least.

Here is the official policy:

Raley’s stores currently accept company coupons, manufacturer coupons and coupons printed from the internet. We also accept manufacturers’ coupon in addition to our store coupon for the same item as long as the combined amount of the coupons do not exceed the value of the item. We cannot give cash back if the combined coupons would be higher than the retail of the item. However, we do not accept competitor’s coupons, expired coupons, coupons for product sizes or flavors that our stores do not carry or coupons that are for more than the value of the item. We currently do not support double-the-coupon value promotions.

You can see the policy by clicking on the Raley’s coupon policy link in the upper left corner.


Every week Raley’s offers several coupons- typically there is at least one item totally free with coupon.  The coupons can be available for the entire week or just the weekend (so you always want to check the dates.)  There is often a $20 minimum purchase required and that total is based upon your pre-coupon totals- including the value of the free item!  You always want to give these Raley”s coupons before your manufacturer coupons.

Most weeks you will actually have to change your Department Preference to get to all the coupons you want.  So for example,you will see different e-coupons if you change your Department Preference from Produce to Meat.  I list what department you need to choose to see the e-coupon in the weekly match-ups.  Here are step by step directions on how you can change your department:

  • You must create an account on Raley’s website to print their coupons.   To create an account, start by adding your email address in the section called ‘Sign Up Free!’ on the right hand side of the Raley’s homepage.  When you create your account be sure to enter your address, preferred store and choose a department as your default.  If you already have an account, just sign in.
  • Now that you are signed in, on the right hand side of the screen you should see ‘Welcome back, (your name).’  To change your preferred department click the ‘Your Account’ link, which is right under your name.
  • This link will take you to all your account details.  Scroll to the bottom and click ‘Update My Account.’  It will make you sign in again.
  • Once signed in again, you will have the ability to change any of your account details, but most importantly you can change ‘Your Preferred Feature Department.’  If you choose Fine Produce you might see different coupons then if you choose Fine Meat.
  • Once you have made your department choice, scroll down and click ‘Update My Account.’
  • It will take you to the sign in screen again, but there is no need to sign in again.  Look at the top of the screen and choose ‘E-coupons’ to get to the coupon screen.  If you were looking for a specific coupon to pop up after your department change it should now be there!
  • If you need to change your department again to find another coupon, find the ‘Your Account’ link on the right hand side of the screen, click it and go through the process again.
It is actually a really fast process.

Raley’s offers a shoppers card that is totally free. The main benefit of the card is that it tracks your purchases and 1-4% should go to a charitable organization. As a side benefit, you can also use the Quality of Life card for U-Promise coupons and Savingstar rebates.

So it is worth requesting because you are doing a little something extra for a worthy cause plus you get the added benefit of extra coupons.

You can request a Quality of Life Card two ways:

  1. Your child’s school might have a program in place.
  2. Or you can request the card from PBS and the proceeds will go to support PBS broadcasting. (Thanks Jessie!)

My card is from PBS and it arrived within about a week.


  1. Lorena says

    question from a newbie
    so if I want to buy a $1 item, and I have 2 different coupons, one for .50 off and another for .55 (which would exceed the value) then I can’t do that?

  2. Charlene says

    Lorena- if you have 2 manufacturer coupons you can not use both on an item. If one of those is a Raley’s store coupon you can use both and the item should be free.

  3. brooke souther says

    quick question, i went here this morning to buy honest tea which was on sale for buy ten (@ 1.25 each) then get 5 free. Since i would be purchasing 15 honest teas shouldn’t i be able to use 15 of the manufacters coupon i had? Other places allow this, but they said no i can’t because i’m getting the 5 free, but i said there is till 15 in my transaction regardless of the price therefore i should be able to use 15. (this was speaking with the assistant manager) i asked if i could view there coupon policy and his reply was ” this IS the policy. you can not use them because you are getting them for free!” please tell me if i’m wrong here.. cause i don’t believe i am.

  4. Charlene says

    Brooke, I would side with him. No store is required to give you overage and you are essentially asking for $5 in overage. They are $1 each and buy 10 get 5 free. So you pay $10 for 15. If you tried to use (15) $1 coupons that would be $5 in overage and the only store that expressly allows overage is Walmart. They do not address using coupons on free items though so I would say the vast majority of stores are going to tell you no.

    Did you get 15 coupons from Recyclebank? That is a lot of coupons.

  5. brooke souther says

    well they were on sale for 1.25 each so it would be 12.50 for 10 then the additional 5 for free. and i only had 12 coupons (sorry not 15) plus we are in california which has a crv tax. ( we are new to california though so i’m not sure how that , if it can, be applied to coupons or not. ) So with the dollar amount from the coupons not being higher than the price of all items, shouldn’t i have been able to still use 12?

  6. Charlene says

    Brooke, there is no store that is required to let you use a coupon on a free item. You absolutely can not use coupons to pay for tax. A CRV is tax. I just bought these myself and my ad had them at $10 for 10 and 5 free. I used (10) coupons. The coupon policy is above and they are only required to honor their own policy. Since there is no reference to this in the policy, they can make a decision at the store level which is what they did.

  7. Sylvia says

    Quick question. Raley’s has an e-coupon for Zevia for $2.99 this week. Will I be able to use the $3 off Zevia manufacturers coupon on that? Is Raley’s going to adjust it? or will I have a problem with it?

  8. Charlene says

    Sylvia, you could have a problem. Technically the coupon policy says you can stack coupons as long as it doesn’t exceed the value of the item but personally I feel like to heck with that since Raley’s just showed this on Extreme Couponing and let the person on TV do it just fine. So if she can do it surely we all can right ;). I feel like .49 for a 6pk is fine with me if I have drama myself at the register- but I will just scan the Raley’s coupon last and hope for the best. The policy says the combined value of the coupons so you could negotiate and get (1) for $2.99 and one for $3.49 and then the value isn’t exceeding anything :) We will have whatever it is in CRV so that is another argument although not a very good one. The item will cost us $2.99+ .30 I think CRV so it is technically 3.29 for a 6pk.


  9. Sylvia says

    Thanks, Charlene! So, I went to Raley’s today and got four 6-packs of Zevia…and got it all for FREE with no problem at the register! The cashier even said “Enjoy your free soda!”. My hubby just got diagnosed with diabetes and we have been looking for healthier alternatives to his Coke habit.

  10. AJ says

    I had no idea about this Quality of Life Card, should be getting mine soon, thanks Charlene!

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